Benifits and Program Overview

The Concierge program was developed to put consumers in touch with local and national service providers to help them obtain the variety of services associated with buying or selling a home. The program also offers consumers services from our national Preferred Alliance Partners offering home warranties, moving services, home protection systems, satellite television service, storage facilities, floor covering and more...

SALES ASSOCIATE BENEFITS

• There is no charge for using the Concierge Program.
• It's a great listing and selling tool. It differentiates you from your competitors.
• It's a time saver. It lets you focus on the transaction, not on support services.

It provides customer satisfaction, creates a "customer-for-life".

CUSTOMER BENIFITS

• There is no charge to Coldwell Banker customers.
• It provides on-stop shopping, added convience and time saving.
• It reduces the stress associates with buying or selling a home.
• Customers get a rapid response to their request for services.
• Customers recieve referrals to qualified contractors who provide quality work at a competitive price.

HOW THE CONCIERGE PROGRAM WORKS

The cold Banker Concierge program is a referral based program. Simply refer your customer to one of several national or local service providers. The customer can then call the service provider direct and mention your referral, then give the vendor a special ID# for obtaining any prearranged discounts. There is no further follow-up on involvement required from the sales associate.